Privacy Policy
1. OUR COMMITMENT TO PRIVACY
VuAppStore is built on privacy-first principles. This policy explains our minimal data collection practices and how we protect your information. We believe that privacy is a fundamental human right, and we've designed our entire platform to honor that belief.
Our Core Principles:
- Collect only what is absolutely necessary
- Never sell or share your personal data
- Transparent about our practices
- Give you control over your data
- Use strong encryption everywhere
2. INFORMATION WE COLLECT
Information You Provide:
- Email Address: Required for account access and important notifications
- Name: Optional, for personalization
- Payment Information: Cryptocurrency transactions only (Monero, Lightning, BTC, ETH). We never see or store payment details - your financial privacy is complete.
Information Collected Automatically:
- Download History: Only for enabling re-downloads
- Subscription Status: To provide access to apps
- Technical Data: IP address for security (not tracked or stored long-term)
- Device Information: Only to ensure compatibility
We NEVER Collect:
- Usage analytics from within apps
- Behavioral tracking data
- Third-party advertising identifiers
- Biometric data
- Precise location data
- Contact lists or address books
- Any data from app usage (that stays on your device)
3. PAYMENT PROCESSING
All payments are processed via cryptocurrency for maximum financial privacy. We accept Monero (XMR), Bitcoin Lightning, Bitcoin (BTC), and Ethereum (ETH). We never see or store any payment details - your transactions are completely private.
Cryptocurrency Security Features:
- Monero (Level 0): Ring signatures, stealth addresses, confidential transactions - completely untraceable
- Lightning (Level 1): Off-chain privacy, instant settlements, minimal blockchain footprint
- Bitcoin/Ethereum (Level 2): Cryptographically secure, transparent blockchain
- 256-bit SSL encryption for all website communications
- No payment data stored on VU servers - ever
- Zero transaction tracking or profiling
We never receive or store any payment method details. All crypto transactions are direct wallet-to-wallet transfers.
4. HOW WE USE YOUR INFORMATION
We use the minimal data we collect only to:
- Create and manage your account
- Process your subscription payments
- Provide access to purchased applications
- Send essential service notifications (not marketing)
- Provide customer support
- Comply with legal obligations
- Prevent fraud and abuse
We will NEVER: Sell your data, use it for advertising, share it with third parties (except service providers under strict contracts), or profile you for behavioral targeting.
5. DATA SECURITY
We implement industry-leading security measures:
- Encryption: All data encrypted at rest (AES-256) and in transit (TLS 1.3)
- Access Controls: Strict employee access policies with 2FA required
- Regular Audits: Independent security audits every 6 months
- Penetration Testing: Regular third-party security assessments
- Minimal Data Retention: We delete data when no longer needed
- No Third-Party Access: We don't share data with analytics or ad companies
- Isolated Infrastructure: Separate databases for different data types
6. DATA RETENTION
We retain your data only as long as necessary:
- Active Accounts: Data retained while account is active
- Cancelled Accounts: Most data deleted within 30 days
- Legal Requirements: Some data retained for tax/legal purposes (up to 7 years)
- Backups: Encrypted backups deleted after 90 days
7. YOUR PRIVACY RIGHTS
You have the following rights regarding your data:
- Access: Request a copy of all your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request complete deletion of your data ("Right to be Forgotten")
- Export: Download your data in a portable format
- Opt-Out: Unsubscribe from all non-essential communications
- Object: Object to specific data processing activities
- Restrict: Request limited processing of your data
To exercise any of these rights, contact us at privacy@vuappstore.com. We respond within 72 hours and complete requests within 30 days.
8. COOKIES AND TRACKING
We use minimal cookies, and no tracking cookies:
- Essential Cookies: Required for login and basic functionality (cannot be disabled)
- Preference Cookies: Remember your settings (optional)
We DO NOT use:
- Analytics cookies (like Google Analytics)
- Advertising cookies
- Third-party tracking pixels
- Social media tracking
- Cross-site tracking
9. THIRD-PARTY SERVICES
We work with minimal, privacy-respecting third parties:
- Cryptocurrency Networks: Payment processing via Monero, Lightning, Bitcoin, Ethereum blockchains (decentralized, no third party)
- AWS: Infrastructure hosting (data encrypted, isolated)
- SendGrid: Transactional emails only (no marketing)
All third parties are bound by strict data processing agreements and cannot use your data for their own purposes.
10. INTERNATIONAL DATA TRANSFERS
Your data is primarily stored in the United States. For international users:
- We comply with GDPR, CCPA, and other privacy regulations
- Data transfers use Standard Contractual Clauses (SCCs)
- All data encrypted during transfer
- You can request data location restrictions
11. CHILDREN'S PRIVACY
VuAppStore is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it immediately.
12. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. When we do:
- We'll update the "Last Updated" date
- We'll notify you via email for material changes
- We'll give you 30 days notice before changes take effect
- You can review all previous versions on request
13. CONTACT US
Data Protection Officer:
Email: privacy@vuappstore.com
Response Time: Within 72 hours
VU Digital Privacy Solutions LLC
1209 Orange Street
Wilmington, DE 19801
United States
For GDPR-related inquiries from the EU, contact our EU representative at: gdpr@vuappstore.com